Practice Administrator

Provide Administrative support to enable the Practice to be run in an efficient and professional manner. Responsibilities are administrative in nature. Non-clinical contact with patients and visitors. Need to be flexible at times of increased demand to the Practice.

Type documents as required. Use computer systems to book/reschedule/cancel appointments. Co-ordinate filing of correspondence through the Docman system. Maintain patient access to records.

Support the department’s administrative functions. Be able to work under pressure and with disruptions. Exercise judgement when dealing with enquiries from patients, relatives, medical staff and the public, and analyse and deal with the problem as appropriate. Make outgoing calls as required.

Answer telephone and relay messages to appropriate staff. Support with Practice statistical collation and analysis. Demonstrate good time management, ensuring that anticipated difficulties in meeting deadlines are promptly reported. Actively involved in peer group meetings, identify training needs and develop.

Take responsibility for the update of own mandatory training.