Receptionist

7 months ago


Glasgow, United Kingdom Banca di Roma Full time

Are you an experienced Receptionist? Do you are passionate about providing an exceptional guest experience?

Banca di Roma is looking for receptionist who will deliver a seamless guest experience from the second a guest steps through the door to join the Reception team for this astonishing new opening.

**What’s on offer for you?**
- Banca di Roma offers an excellent working environment in one of the most stunning parts of Scotland.
- Training and development opportunities with related courses.
- Staff Meal
- Staff room with coffee area and entertainment facilities.
- Pension scheme.
- Staff Discount
- Booked your Birthday off guarantee
- Employee of the month rewards
- Uniforms and internal laundry service

**The Ideal Receptionist/Hostess has to**:

- Ensure all guests are welcomed and bid farewell with Banca di Roma’s warmth and friendly personality.
- Assist guests either face to face or on the phone efficiently, professionally and politely.
- Escort guest to the allocated table/area and ensure guest are seated comfortably.
- Distribute waiters notes and communicating return times on tables in a correct and timely.
- Perform relay duties in the restaurant when necessary.
- Manage the guest profile with accurate and up to date information with the aim of enhancing the guest dining experience for any future visit.
- Take bookings and ensure all bookings are taken correctly, with all booking policies and reservation flow being respected.
- Maintain perfect grooming standard in the correct uniform every day.

**IMPORTANT**
- Ensuring you and the team maintain our high standards of food & environmental hygiene and follow the rules of health and safety.
- Maintaining our daily high standards with great consistency whilst enhancing the dining experience for our guests.
- Proof of eligibility to work in UK.

**Job Types**: Part-time, Permanent

**Benefits**:

- Discounted or free food
- Employee discount
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person


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