Receptionist
7 months ago
Are you an experienced Receptionist? Do you are passionate about providing an exceptional guest experience?
Banca di Roma is looking for receptionist who will deliver a seamless guest experience from the second a guest steps through the door to join the Reception team for this astonishing new opening.
**What’s on offer for you?**
- Banca di Roma offers an excellent working environment in one of the most stunning parts of Scotland.
- Training and development opportunities with related courses.
- Staff Meal
- Staff room with coffee area and entertainment facilities.
- Pension scheme.
- Staff Discount
- Booked your Birthday off guarantee
- Employee of the month rewards
- Uniforms and internal laundry service
**The Ideal Receptionist/Hostess has to**:
- Ensure all guests are welcomed and bid farewell with Banca di Roma’s warmth and friendly personality.
- Assist guests either face to face or on the phone efficiently, professionally and politely.
- Escort guest to the allocated table/area and ensure guest are seated comfortably.
- Distribute waiters notes and communicating return times on tables in a correct and timely.
- Perform relay duties in the restaurant when necessary.
- Manage the guest profile with accurate and up to date information with the aim of enhancing the guest dining experience for any future visit.
- Take bookings and ensure all bookings are taken correctly, with all booking policies and reservation flow being respected.
- Maintain perfect grooming standard in the correct uniform every day.
**IMPORTANT**
- Ensuring you and the team maintain our high standards of food & environmental hygiene and follow the rules of health and safety.
- Maintaining our daily high standards with great consistency whilst enhancing the dining experience for our guests.
- Proof of eligibility to work in UK.
**Job Types**: Part-time, Permanent
**Benefits**:
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
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