Doorperson

2 months ago

London, United Kingdom Concierge-TCL Full time

We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a **Doorperson**.
- As a _**_Doorperson_**_ you will:_
- Take ownership over the carpark, its operation and revenue maximisation in accordance with the Standard Operation Procedure
- Ensure safety and security of the car parking area, parked cars and customers
- Give our guests a highly courteous and personable welcome and departure according to the required standards and above
- Provide exceptional services to our guests by demonstrating full knowledge of our products, services and local area
- Work closely with other team members, Concierge and Reception particularly during high volume periods whilst providing the highest service standard possible.
- Successful _**_Doorpersons_**_ have: _
- Excellent guest engagement skills
- An ability to bring the guest experience to life throughout the hotel
- Clean full UK driving licence
- The ability to communicate and organize yourself in line with different guest expectations
- A good command of English is essential, a second language is advantageous
- In return, we offer:_
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- Employee recognition scheme through guests and fellow team members
- Refer a Friend bonus
- Employee stay rates throughout Europe (after passing probation)
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day
- Staff incentives when you and the team perform
- Employee Assistance Programme
- A daily travel allowance for every day you come to work
- Team meals when on duty
- About us: _

Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.

The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.

INDFOH

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