Receptionist

1 week ago

Gatwick Airport, United Kingdom Spire Healthcare Full time

**Part-time Receptionist | 15 hours per week | Monday to Friday 17.30 - 20.30 | Spire Gatwick Park Hospital | Horley | Permanent |**

Spire Gatwick Park have an opportunity for a Receptionist to join them in their friendly and dedicated team on a permanent basis. This is an amazing opportunity for a caring and organised receptionist to join this busy team.

Spire Gatwick Park Hospital is just a few miles away from Gatwick Airport. Central London and Victoria station are a 30 minute train ride away. The Hospital consists of 2 Outpatient areas, plus a Bupa Health Assessment Centre. There are 2 ward areas with 29 single rooms, a 2 bedded emergency.

**Duties and Responsibilities**
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

**Who we're looking for**
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable

**Benefits**:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

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