Case Officers

3 weeks ago

Leicestershire, United Kingdom Venn Group Full time

**Case Officers - Financial Assessments Team**

We are currently working with a Public Sector organisation in Leicestershire who require the interim assistance of a full time and part time Case Officer to support their Adult and Communities Adult Social Care Finance team.

The main purpose of the role is to manage financial assessments for service users in receipt of chargeable services provided by Adult Social Care, and to provide advice regarding state benefits, signposting or referring on as appropriate. for the purpose of undertaking a financial assessment for care and support in either a residential/nursing home or in the community.

Details

Start: ASAP

Rate: Negotiable hourly rate dependant on experience

Duration: 6 months

**Responsibilities**:

- Working with older and disabled people and their representatives, to obtain all appropriate financial and other relevant information
- This information is for the purpose of undertaking a financial assessment for care and support in either a residential/nursing home or in the community.
- To acquire and maintain awareness of appropriate specialist knowledge of non-residential and residential departmental charging policies and procedures
- Undertake financial assessments for adults and children services
- Manage and take responsibility for your allocated case load
- Managing a caseload involving dealing with queries and correspondence from the public
- Working with a computerised financial and data management systems
- Knowledge of Adult Social Care policy and practice
- Understanding of the importance of confidentiality, data security and management
- Communicating well, verbally and in writing
- Gathering and analysing information
- Working without direct supervision, managing your own time effectively, prioritising to meet deadlines

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