Occupational Health Administrator

2 weeks ago


Birmingham, United Kingdom OHWorks Limited Full time

Administrator required to provide onsite support to our team of nurses, doctors, physicians and to work alongside one other administrator to provide occupational health services to a Birmingham-based client in the higher education sector. The role involves answering the phone, making diary appointments, and processing reports, blood test results and health questionnaires.

The role is based at our client’s office on campus. On a limited number of days throughout the year there will be a need to travel to other sites in the vicinity to oversee the organisation and delivery of immunisation clinics for new students.

The post holder will need to have very good organisational skills with at least three years recent administration experience, be IT literate with a good knowledge of Microsoft office packages and be willing to learn the OH software package (Orchid).

**DUTIES AND RESPONSIBILITIES**
- Be responsible for co-ordination of the activity (diary management) for the occupational health team to include, occupational health advisors, physicians and psychiatrists.
- Receive telephone calls, resolve enquiries or where appropriate, direct to the relevant person.
- Manage the recall programmes for vaccination appointments and routine health surveillance.
- Send out reports to employees, students, managers and Human Resources.
- Upload reports and supporting clinical documentation to the OH database.
- Assist the clinical team with any administrative duties as required.
- Take responsibility for the routine maintenance of the OH IT system to include uploading of new employee data sets, registering new staff and students, removal of leavers from the live data sets.
- Ensure correct receipt, processing and storage of confidential medical information.
- Be responsible for preparation, collation and distribution of documents, information and statistics relating to occupational health.
- Keep effective filing systems and archiving of documents, compliant with relevant Data Protection procedures.
- Maintain an inventory and procure equipment and consumables ensuring adequate levels of clinical supplies and stationery are available.
- Prioritise workloads in order to meet service level agreements.

**General**:

- Act at all times in a professional manner, and be an effective ambassador for the OHWorks brand.
- Work within the boundaries of medical confidentiality and be willing to sign a confidentiality agreement at the beginning of employment.
- Undertake any additional responsibilities as may be reasonably required.
- There may be occasions when you will be expected to work at one of our other sites to cover staff during absences.

**PERSONAL SPECIFICATION**

The post holder will be in a key position as the first point of contact for the OH service.

**Essential**:

- At least three years recent experience working as an administrator.
- Used to working in a busy office environment.
- Must be able to work alone with very little supervision.
- Good organisational skills.
- Excellent written and spoken English.
- Good attention to detail and accuracy is required.
- A team player, but able to work on their own initiative and be self-sufficient.
- Strong IT skills with a good knowledge of Microsoft office and a willingness to develop their IT skills further, becoming expert on the use of the OH IT system (training will be provided).
- Flexible and positive approach to changing workloads with a ‘can do’ attitude.
- Full driving license and willing to travel to cover clinics based in Northern England. Hotel accommodation will be provided where required.

Previous experience of working in a healthcare related role would be an advantage. Ideally, you will have some experience of service delivery/account management.

‪To register your interest in this role, please send your CV, together with a covering letter.

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£20,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
We provide PPE in line with government guidelines as well as temperature checks on arrival.

**Experience**:

- Administrative: 1 year (required)



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