Wed-saturday Front of House Staff

5 months ago


Redditch, United Kingdom Astwood House Chinese Takeaway Full time

family-run**Job description**

In search for **Wednesday (5hrs), Thursday(5hrs), Friday(5.5hrs) & Saturday (5.5hrs) = 4 day weekly Staff**

Work Hours:
**Mon** 4:45pm-9:45 pm, **Wed** 4:45pm-9:45 pm, **Thur** 4:45pm-9:45 pm, **Friday** 4:45pm-10:15 pm **Saturday** 4:45pm-10:15 pm

**Role purpose**:
Provide courteous, efficient, and reliable service to customers. This includes receiving payment for orders, providing customers with accurate information, and ensuring that orders are prepared and collected in a timely manner. The role requires a basic understanding of health and safety practices and ensuring that the shop is always clean and tidy.

**Duties**:

- Responsible for Opening & Closing (therefore must be on time)
- Greeting guests and visitors
- Processing orders and payments
- Answering telephone orders and inquiries, have a clear telephone voice is essential
- Providing information on menu and food safety information
- Organising collection times
- Dealing with customers' inquiries and complaints
- Provide a tidy and presentable reception area
- Handling cash and Cash Reconciliation

**Must be reliable and disciplined approach to work. Some experience of working in a food environment/ QSR/Hospitality is desirable. **Able to work as part of a team and on their own.

**Job Type**: Part-time

Pay: From £11.44 per hour

**Benefits**:

- Discounted or free food

Schedule:

- Every weekend
- Holidays
- Evening shift

Ability to commute in a timely manner to:

- Redditch, B96 6AA: reliably commute before starting work (required)

**Experience**:

- Customer service: 2 years (required)
- Catering: 1 year (required)
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person,

Work Environment; this is a family-run small business, the weekday can be quiet and weekend tends to be continuously busy from opening time. We serve local customers and are mostly repeat/regular customers.

Reference ID: Front Desk to takeaway

**Job Type**: Part-time

Pay: From £11.44 per hour

Expected hours: 21 per week

**Benefits**:

- Discounted or free food

Schedule:

- Every weekend
- Holidays
- Monday to Friday
- Night shift

Ability to commute/relocate:

- Redditch, B96 6AA: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
- Customer service: 1 year (required)
- Catering: 1 year (preferred)

Work Location: In person

Reference ID: Front Desk to takeaway



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