Call Handler

A fantastic opportunity has arisen for a Call Handler looking to work in a fast-paced role within a mortgage company.

**Full time, Permanent
Monday - Friday
9:00 - 17:30
£20,000 - £22,000 DOE
- FULLY REMOTE_
Fantastic company benefits**

8th - 16th August
5th - 7th September
10th - 13th October
31st October - 1st November.

Reed Business Support are looking for someone who has the following skills/experience:

- Excellent customer service skills
- Good written and verbal communication skills
- Previous customer service experience
- Work well under pressure
- Objection handling
- Experience handling a high volume of calls

You will need to be numerical as you may sometimes be required to solve calculations and provide customers with accurate calculations.

You will be answering incoming calls and some duties will include:

- Transferring calls to the relevant department
- Complaints handling
- Answering any customer queries
- Providing calculations such as remaining balance

**_In return you will receive_**:

- Fully remote position - no commuting to the office
- Lucrative discretionary bonus scheme (based on performance)
- Starting Annual leave of 25 Days, increasing over service
- Competitive pensions scheme
- Private medical insurance - (salary sacrifice scheme)
- Life Assurance from the first day
- Excellent Employee Assistance Programme
- And more_

As this is a remote position, you should ensure you have a suitable working environment at home, the company will provide a working from home kit including laptop/headset etc. You just need a decent internet speed.

**If you believe that this is the right opportunity for you then please APPLY NOW