Alumni Engagement Assistant

3 weeks ago


London, United Kingdom Australasian Recruitment Company Full time

**Alumni Engagement Assistant**

**Salary: £16.09 per hour**

Do you enjoy providing exceptional customer service and are interested in working in higher education? Then this temporary opportunity to work as an Alumni Engagement Assistant for a leading London university could be for you The successful applicant will act as the first point of contact for alumni visiting the Alumni Visitor Centre, providing a warm professional welcome, exceptional customer service and ensuring that the physical space is kept to a high standard.

**Alumni Engagement Assistant Responsibilities**:

- Responding to enquiries and providing information about services and benefits available to alumni, remaining up to date about the latest events and offerings
- Ensuring reliable and accurate processing of alumni records into the university’s database
- Liaising with various departments at the university to ensure the space is serviced accordingly, including catering, security and facilities
- Providing effective administrative support to the Alumni Relations team and the wider Advancement Division
- It’s anticipated that you will also participate in certain other alumni engagement initiatives and activities, including key events such as the annual flagship event, Alumni Weekend

**Alumni Engagement Assistant Essentials**:

- A proven track record of working with a customer service environment that delivers an exceptional, first-class service
- Experience of working in customer-facing venue or membership organisation and coordinating various activities and/or people
- Excellent communications skills, both written and verbal, in order to present and deliver information in an appropriate manner
- Strong interpersonal skills and ability to develop and maintain excellent working relationships at all levels internally and externally
- Ability to work under own initiative as well as being a strong team player, flexible and cooperative
- Strong administrative skills, able to work in an organised manner with a strong commitment to providing a positive experience to visitors and internal stakeholders
- A flexible and adaptable approach to working including changing needs of the business and available to work some evenings and weekends when required



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