Despatch Administrator

Despatch Administrator - Temporary
Location: Havant

**Job Type**: Full Time Temporary
Hours: Monday - Friday 09:30 -18:00

**About Us**:
QIVS Lighting & Security is a family-owned business based in Havant Hampshire and is a leading provider of CCTV, LED lighting and Smart Home products. QVIs distribute recognised brands through established routes to market.

**Despatch Administrator The Role**:
We have an exciting opportunity for ao join the team.
The role will be to provide support to the Accounts Team with the order and despatch process, liaising with internal and external customers whilst delivering an outstanding customer service.

**Despatch Administrator** Key Responsibilities**:

- Liaising with the sales departments for order processing
- Responsible for reconciling card and cash payments daily for all branches
- Ensure all sales orders received are checked before despatch
- Liaising with the Warehouse Department to ensure orders are despatched smoothly
- Responsible for incoming and outgoing post
- Dealing with customer queries or requests over the phone
- Manage and maintain the despatch shared inbox
- Generation of invoices via our SAP software
- General administrative support
- Liaising with credit control regarding overdue accounts.
- Ensuring that all deadlines are met within set timeframes

**Despatch Administrator** Your skills and experience**:

- Experience with SAP desirable but not essential
- Strong analytical, comprehension and problem-solving skills
- Strong verbal and written communication skills
- Ability to work to deadlines with pace and accuracy
- Ability to work within a team environment
- Excellent organisational skills
- Knowledge of Microsoft Office packages

**Despatch Administrator** Benefits**:

- Private Healthcare Scheme
- Lifestyle and Wellbeing Benefits: 24/7 Employee Assistance Programme and Gym Membership discounts
- Free onsite parking
- Company Pension Scheme
- Cycle to work scheme
- 24 days annual leave + Bank Holiday