UX Researcher

1 month ago

London, United Kingdom Canvas Reply Full time

**Location:  **
Hybrid from our offices in **London, Manchester or Chester**. UK remote considered.

An opportunity to directly contribute to some of the world’s biggest brands, by bringing your expertise in UX/UI to help a growing team. Whether you're a Senior UX Designer on the lookout for the next challenge, or a Midweight that is looking to take on further responsibility.

**About us**

Canvas Reply is a ~100 person, and fast-growing, digital experience agency, development house, and consultancy with offices in London (HQ), Chester, Manchester, Minsk, Krakow, Chicago, and Auckland.

We are part of the 12,000 strong Reply group, working with leading enterprise clients to design best-in-class digital experiences for an impressive roster of household-name clients. With services including UX Research, UI & Creative Design, Web Development, and Project Delivery, we combine insight, creativity, and technical expertise to deliver all-encompassing digital solutions.

**Requirements**:
We are a looking for a UX Researcher who can demonstrate a strong portfolio, with a solid understanding of planning, recruiting for, executing, analysing, and executing research programs. You would thrive in a hands-on role in a highly collaborative environment. This role requires you to be degree qualified with a minimum of a 2:1 classification, have impeccable attention to detail and great communication skills.

**Responsibilities**
- You will be comfortable using primary research methodologies such as interviews, surveys, usability testing and guerrilla testing, and know when these are best used.
- You can support your qualitative insights with quantitative sources such as analytics data and customer service data to understand user needs holistically.
- You have experience with collaborating with product teams (product owners, designers, developers, PMs) to share results and facilitate the execution of your practical and creative solutions to user needs.
- You can identify pain points and create elegant UX solutions to technical challenges to ensure enhanced user experience and seamless user journeys.
- Manage and own client relationships, proactively highlighting risks, issues or dependencies.
- Working alongside the Head of UX to define wider business goals & strategy
- You'll be a key team player in bringing ideas to the table

**Our Benefits**
- Flexible working - 8-10am to 4-5pm
- Hybrid/Remote working
- Commission on identified sales/opportunities
- iPhone + Laptop of choice (Windows or Mac)
- Training and knowledge-sharing sessions across a wide range of Reply specialisms
- Exciting and high-profile projects for some of the world’s most well-known brands
- Frequent social events and activities
- Annual company performance bonus

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£65,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London

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