Team Leader

3 days ago

Luton, United Kingdom The Body Shop International Limited Full time

**The Body Shop**:
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

**Your role in a nutshell**:
As a Team Leader, your role is to support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management. Demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop

**More about the role**:
**Customer Experience** - As a Team Leader you will demonstrate the ability to work independently with mínimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns.

**Delivery -** As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager.

**Teamwork and People Management**:

- Our people are at the heart of everything we do. Our Team Leaders should be team players, be supportive of change and new ideas. Be able to assist the store management with training new staff. We’re are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand.

**Employee Benefits**:
As a The Body Shop employee your benefits include:

- All team paid the current Living Wage (or higher, dependent on role)
- Up to £100 of "Love Money" per year to use on wellbeing and personal development
- Full product training provided
- 50% staff discount on full priced products, plus two "Friends and Family" discount cards
- 5 free products of your choice that can be refreshed up to 3 times per year, plus numerous product incentives
- Employee Perks programme giving access to offers across various entertainment and retail outlets and much more

**What we look for**:

- Experience working in customer service, have genuine passion for beauty and the retail industry
- Ability to communicate and listen effectively and demonstrate operational skills
- Strong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needs
- A positive mindset with the willingness to develop.
- Ability to multitask, manage time and work flexible hour - must be available to work 5 days per week across weekdays and weekends

  • Store Visual Experience Leader

    4 weeks ago

    Luton, Luton, United Kingdom Universal Business Team Full time

    Store Visual Experience Leader Role\Universal Business Team is looking for an experienced Store Visual Experience Leader to join our team. In this role, you will be responsible for leading and enhancing in-store brand representation, developing strategies to captivate customers, and driving sales across multiple retail locations.\You will oversee the...

  • Team Leader

    7 months ago

    Luton, United Kingdom Atlas Hotels Full time

    **Hours**: 32** hours across 4 days per week** **Salary**:£11.87 per hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express London Luton Airport**. Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and...

  • Team Leader

    6 months ago

    Luton, United Kingdom Atlas Hotels Full time

    **Hours**: 32** hours across 4 days per week** **Salary**:£11.87 per hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express London Luton.** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest...

  • Team Leader

    6 months ago

    Luton, United Kingdom Atlas Hotels Full time

    **Hours**: 4**0 hours across 5 days per week** **Salary**:£11.60 per hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express London - Luton** Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest...

  • Team Leader

    7 months ago

    Luton, United Kingdom WHSmith Full time

    Team Leader - WHSmith - Luton Airport As a Team Leader in our Luton Airport store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with...

  • Team Leader

    6 months ago

    Luton, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Luton Airport - Team Leader - Full Time - 4 on 4 off 2 days, 2 nights 12 hours shift - £28,674.00 Per Annum** *** **Are you a Leader?** **Do you have a knack for managing people?** **Are you a self motivated individual?** *** If you have a passion for excellence, a knack for managing people and a drive to elevate customer experiences, this...

  • Team Leader

    6 months ago

    Luton, United Kingdom WHSmith Full time

    Team Leader - WHSmith - [Location] Contract Type: [Permanent/Temporary] Working hours: [ Full detail of working hours] As a Team Leader in our [Location] store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want...

  • Team Leader

    7 months ago

    Luton, United Kingdom EUROASIA CATERING SUPPLIES LTD Full time

    We have fantastic opportunities with Immediate starts available for a team leader. **Job Duties**: - Ensuring tasks are performed in accordance with Company policies. - Supporting other teams when required with Loading and Unloading the delivery vehicle. - Working with the sales team to deliver an exceptional service to customers - Motivating the team -...

  • Theatre Team Leader

    1 month ago

    Luton, Luton, United Kingdom Oxleas NHS Foundation Trust Full time

    Theatre Team LeaderWe are seeking an experienced Theatre Team Leader to join our team at Oxleas NHS Foundation Trust. This is a unique opportunity to work in a fast-paced environment and lead a team of skilled professionals.The successful candidate will have extensive experience working in various surgical specialties, with a strong focus on perioperative...

  • Team Operations Leader

    16 hours ago

    Luton, Luton, United Kingdom Hunter Selection Full time

    Production Team Leader OpportunityLocated in Bedfordshire (MK40)£38,000 - £45,000 per annumWe are seeking a highly motivated and experienced Production Team Leader to join our team at Hunter Selection. This is an excellent opportunity to take on a challenging role that requires strong leadership and communication skills, as well as the ability to work...

  • Production Team Leader

    2 weeks ago

    Luton, Luton, United Kingdom Quantum Pharmaceutical Limited Full time

    Production Team Leader OpportunityWe are seeking a highly skilled and experienced Production Team Leader to join our team at Quantum Pharmaceutical Limited. As a key member of our production team, you will be responsible for leading a team of production operators and ensuring the highest quality standards in our GMP production facility.About the RoleLead a...

  • Nights Team Leader

    7 months ago

    Luton, United Kingdom WHSmith Full time

    Nights Team Leader - WHSmith - Luton Airport As a Nights Team Leader in our Luton Airport store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their...

  • Customer Team Leader

    6 months ago

    Luton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: The Co-operative Food, 78-80 Wigmore Lane, Luton, LU2 8AB- Pay: £13.32- Contract: 15 hours per week + regular overtime- Working pattern: Mixture of shifts including evenings and weekends- Full, paid training provided- - You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise...

  • Nights Team Leader

    7 months ago

    Luton, United Kingdom WHSmith Full time

    Team Leader - WHSmith - Luton Airport Contract Type: Permanent Working hours: 26.36 hours per week working 3 on 3 off, 21:00 to 05:00 As a Team Leader in our Luton Airport store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and...

  • Customer Team Leader

    6 months ago

    Luton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 151-153 Biscot Road, Luton, LU3 1AW- Pay: £13.32 per hour- Contract: 16-39 hours per week + regular overtime, part time, permanenet.- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training...

  • Events Team Leader

    4 weeks ago

    Luton, Luton, United Kingdom Center Parcs Full time

    Events Team Leader: Delivering Exceptional Guest ExperiencesCenter Parcs is committed to delivering exceptional guest experiences through outstanding service and value for money. Our Events team is dedicated to making this vision a reality, and we're seeking a skilled Events Team Leader to join our team.In this role, you will lead and motivate the team,...

  • Team Leader

    6 months ago

    Luton, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are An exciting opportunity has arisen within **ResoLUTiONs** for you to lead our Alcohol Team committed to supporting people with drug and/or alcohol issues on their recovery journey. You will provide much needed...

  • Team Leader Cook

    2 days ago

    Luton, United Kingdom Atlas Hotels Full time

    Hours: Part Time Roles Available (Flexible) **Salary**: £11.87 per hour Atlas Hotels is hiring a Team Leader Cook right now at the Holiday Inn Express Luton Airport. Whilst previous experience of working in hotels or kitchens would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you...

  • Customer Team Leader

    4 weeks ago

    Luton, United Kingdom Co-op Full time

    Closing date: 06-12-2024Customer Team Leader   Location: 78-80 Wigmore Lane, Luton, LU2 8AB Pay: £13.32 per hour Contract: 16-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview. Apply promptly! A high volume...

  • Paediatric Nurse Team Leader

    1 week ago

    Luton, Luton, United Kingdom Leaders In Care Recruitment Ltd Full time

    Job Title: Paediatric Nurse Team LeaderLocation: Luton/Bedfordshire areaAbout the Job:We are seeking a Paediatric Nurse Team Leader to join our progressive provider of complex care packages within the community. This role will be based in the Luton/Bedfordshire area where we have secured further packages during an exciting growth phase.The successful...