Trainee Supervisor

6 months ago

Milton of Campsie, United Kingdom Kincaid House Hotel Full time

**About us**

We are a 3 Star, Grade ‘A’ listed country house hotel and wedding venue located in Milton of Campsie. A traditional and elegant 9-bedroom, privately owned, and family-run hotel combines peace, quiet and excellent hospitality allied to travel convenience, with Kirkintilloch, Lenzie and Bishopbriggs all close by.

**We are looking to add to our fantastic front of house team**

We're looking for individuals with hospitality experience who wish to take the next step in their professional development.

This would be the ideal position for someone currently working as a supervisor in a restaurant and wishing to gain more experience in a hotel setting or for those currently working on the floor or bar with the desire to train up to becoming a supervisor.

**Duties**:

- Assist the manager in overseeing daily operations of the hotel, bar and restaurant
- Ensure high-quality customer service is provided to all guests
- Assist with inventory management, including ordering and restocking supplies
- Train and supervise staff members, providing guidance and support as needed
- Handle customer complaints or concerns in a professional and timely manner
- Collaborate with the manager to develop and implement strategies to increase sales and profitability
- Maintain a clean and organized work environment

**Experience**:

- Previous experience in the hospitality industry is preferred
- Knowledge of food safety regulations and best practices
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Flexibility to work evenings, weekends, and holidays as needed

Salary : Meets NMW and Dependant on experience

**This is a great opportunity for someone who is passionate about the hospitality industry and looking to advance their career. As a Trainee Supervisor, you will have the chance to learn from experienced professionals while gaining hands-on experience in various areas of hotel operations. We offer competitive compensation and opportunities for growth within our organization.**

If you are enthusiastic, detail-oriented, and eager to learn, we would love to hear from you.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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