Relief Fryer Role

A passion for delivering consistent product excellence.
- Focus on outstanding customer service.
- Very high standards on food hygiene and cleanliness.
- Good work ethic with the ability to deliver well under pressure during peak service times.

Role purpose: Shift team leader and relief fryer, to provide a friendly, exceptional quality take away food service to holidaymakers and local customers.

**Hours**
- Lunchtime, evenings & weekend
- Hours Required Approx. 40 hours per week frying.
- Additional hours for covering other shifts in the event of staff sickness/holiday will be required on an add hoc basis

**Pay Rate Negotiable Dependent on Experience**

**Must be 18 Years +**

**Responsibilities**:

- Oversee, and actively participate in, the production of all fish & chip shop products.
- Quality control ensuring products are cooked fresh to order and of the highest standard.
- Assisting with food preparation, fish cutting, potato prep, defrosting and
- Managing critical portion control during prep and at point of customer order fullfillment
- Ensure team takes orders in a timely manner and make recommendations that meet the needs of the customer and fulfil orders accurately.
- Demonstrate excellent knowledge of the products.
- Ensure all public and kitchen areas are cleaned and food hygiene meets high 5 star EHO standards.
- Work well with the team, motivating them to provide excellent customer service, leading by example.
- Step in to resolve any complaints, where necessary, in a polite, empathetic and calm manner, ensuring customers are delighted at the outcome
- Monitor stock levels, rotating and liaise with suppliers to ensure sufficient stock is available and quality is checked
- Cashing up and till closing tasks are performed at the end of shifts.
- Good with time management and punctuality

**Required experience**:

- No formal education required but any training would be advantageous.
- Holds a Level 2 Food Hygiene certificate.
- Must have good understanding of SFBB, HACCP, COSSH & Health & Safety
- Has knowledge of procedures on food allergens
- At least 1-2 years proven experience relief frying 1st class quality product at high volumes

**Training**:
The company will provide you induction training on:

- Mandatory induction to make sure you have read and fully understand the health and safety, food hygiene and various advisory charts around the premises.
- Whistlers’ preparation and portion control techniques as these may vary.
- Range familiarization for frying and oil management.

Attend various training sessions, some are legal requirements like First Aid and Hygiene Certification

We are keen on ensuring personal development and actively open to suggestions on training in areas that you would like to improve your skills.

**Job Types**: Full-time, Permanent

**Salary**: £8.51-£12.00 per hour

Schedule:

- Every weekend
- Monday to Friday

**Experience**:

- Fish & Chip Frying: 1 year (required)
- Customer service: 2 years (required)
- Food service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person