Fines Officer

Admin/Fines Officer - Bedford

We are currently recruiting for an Admin/fines officer to work with one of our fantastic Public Sector clients In Bedford

This a 8-month temporary position initially with chance of extension but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

If you have worked within the public sector before this would be advantageous but not essential. If you have transferable experience, then we would love to hear from you.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.? HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.?
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.?

**Key Responsibilities to include**:
Handling written and telephone enquiries in regards to fines that haven't been paid or are owed
Creating and updating records using in house systems (full training provided on site)
General Admin duties like postal room, standard documents, letters etc
Printing and dispatching court orders and court based papers
To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers
Operating office equipment, use of MS package
Resulting, checking accuracy and completeness against guidelines or a proforma

Have previous experience within an administration role (preferable)
Have good IT skills
Be able to remain calm under pressure
Be a confident speaker
Be able to work with very confidential and sensitive information
Be able to provide 3 years of referencing and pass a enhanced DBS check

**Standard hours are 37 hours - Mon-Thurs**: 08:45 - 17:00 (45 mins lunch)

**Fri**: 08:45 - 16:30 (45 mins lunch)
Pay rate of £11.28 per hour which is paid weekly.