Inbound Sales Consultant
6 months ago
We are currently supporting our fantastic client in Formby, Sefton to recruit full time Inbound Sales Agents.
They are looking for Inbound Sales Agents who are passionate about delivering an outstanding customer service. If you are self-motived, have excellent communication skills and a desire to achieve then this may be the role for you.
The Inbound Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.
**Main Duties**:
- Quoting and closing new inbound business enquires.
- Building and maintaining long-standing client relationships.
- Amending customer policies, payments, and schedules.
- Retaining existing clients at renewal.
- Supporting customers with existing policy amendments.
- Working towards individual and team targets.
- Providing excellent rapport building skills.
- Handling sensitive information and following data protection principles.
- Providing a professional service and promoting our brand in a positive manner.
**As well as a passion for the job, below are the skills we are looking for to be successful in the role**:
- A positive “can do” attitude.
- Excellent verbal and written communication skills.
- Great listening skills.
- High level of accuracy and attention to detail.
- Good problem solver.
- Ability to work in a fast-paced environment.
- Ability to multi-task and manage time effectively.
- Be able to demonstrate patience and empathy.
- Excellent customer service skills, incorporating a confident and polite telephone manner.
**Our client wants to give you more than a job, they want to give you a purpose and a career. So, what do they offer you as an employer? Some of the benefits you will receive include**:
- Holiday Buy and Sell Scheme.
- Enhanced Annual Leave.
- Competitive Salary with access to a percentage of your earnt Pay before Payday*
- Perk Box Online & High Street vouchers and discounts.
- Company Sick Pay Policy.
- Enhanced Pension Policy
- Maternity and Paternity Pay/Scheme
- £250 refer a Friend/Family scheme.
**Job Types**: Full-time, Permanent
**Salary**: £22,050.00-£23,550.00 per year
**Benefits**:
- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
- Transport links
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Customer service: 1 year (required)
- Sales: 1 year (required)
Ability to Commute:
- Formby (required)
Work Location: In person
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