Customer Service Advisor

7 days ago


Lichfield, United Kingdom People Solutions Group Limited Full time

What's in it for me?

Working as a customer service advisor for a very well known client, representing a number of several worldwide brands. Based within their UK Head office in Fradley Park, Lichfield.

A hybrid model of working is offered, all working hours are 0900 - 1700
Working from home Monday to Friday and based within the office Tuesday - Thursday.

Salary ranges from £20,000 - £22,000 depending on experience.

The site is just off the A38, meaning your own transport is required - unless you live local to the area (public transport routes are limited here)

Close to local amenities, there is a staff car park, canteen with kitchen facilities, free hot drink machines across the site, lockers and a games / break out room

Our client is offering a career path, with progression and longevity. You will be joining a team where most members have over 10 years service.

Day to Day Duties

Day to day duties of a customer service advisor can include:

- Relationship building with customers and clients
- Processing customer orders
- Use of internal systems, including SAP

The role doesn't have a call center feel to it, you will be building relationships and rapport with regular customers and clients.

Essential Skills

The ideal customer service advisor will
- Be able to pass a numeracy and literacy test
- Have great interpersonal skills
- Be computer literate
- Be a great communicator

Desirable Experience
- It is essential you have worked within customer service, or been a customer service advisor previously.
- If you have SAP experience this can work to your advantage within the shortlisting process.

What training is provided?
- Training is given to you on the job, a widely developed training programme will be given to you upon start.

Contact

Phone:



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