Project Administrator
3 weeks ago
**Job Purpose**:
To provide efficient and reliable administrative support and co-ordination of IT services to departments and companies within Group, giving high levels of customer service to both internal and external customers.
**Key Responsibilities**
- Deliver dedicated administrative support to IT service and technology projects across the Group venues, prioritizing workload across the different companies.
- Manage internal IT helpdesk - ensuring that queries are resolved in timely manner
- Raising/receipting Purchase Orders for IT equipment/software's/licences on the SageX3 system
- Assist with new starters and leavers process implementation
- Co-ordinate IT supplier site visits and attend site visits if required.
- Co-ordinate visits by IT support teams and organize schedule of on-site support with IT helpdesk
- Liaise
- Leasing with suppliers, ensuring correct equipment is ordered and delivered on time
- Leasing with finance department
- Ordering IT equipment and organizing collections and delivery
- Assist with the setup of new IT offices and IT equipment requests
- Provide support with any IT related issues within the offices/venues, including installing new monitors, setting up new equipment.
***Experience & skills required**:
- Excellent written and verbal communication skills
- Good planning and organisational skills, with attention to detail
- Customer focused
- Confident, professional, courteous manner
- Efficient and proactive in all tasks
- Must be proficient in Word, Outlook, Excel and Microsoft Teams
- Able to work on own initiative but also within a team
- Proven office administration experience
- A good knowledge of general IT equipment setup
- Willingness to travel to other offices and venues
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