Ward Clerk

The post holder will provide a comprehensive and efficient service to support the Centralised Pre-Operative Assessment service across East Lancashire Hospitals, ensuring a high level of customer care and data quality whilst maintaining confidentiality at all times.

1. Pleasantly greet patients and visitors to the department in a professional manner whilst maintaining privacy, dignity and confidentiality at all times.

2.General reception duties to advise and direct all patients and visitors to teh department.

3. Open and distribute mail to relevant areas

4. Receive and sign for all deliveries to the department and inform relevant personnel.

5. Answer internal and external telephone enquiries and redirect messages to appropriate personnel.

6. Arrange preoperative assessment appointments for nursing and anaesthetic clinics.

7. Record Patients attendance on the EPR system.

8.Preparation and tracking of patient clinic notes.

9. Type minutes from meeting as requested in a timely manner.

10. Support and assist new members of staff during their training.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of the North West.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

1. Pleasantly greet patients and visitors to the department in a professional manner whilst maintaining privacy, dignity and confidentiality at all times.

2.General reception duties to advise and direct all patients and visitors to teh department.

3. Open and distribute mail to relevant areas

4. Receive and sign for all deliveries to the department and inform relevant personnel.

5. Answer internal and external telephone enquiries and redirect messages to appropriate personnel.

6. Arrange preoperative assessment appointments for nursing and anaesthetic clinics.

7. Record Patients attendance on the EPR system.

8.Preparation and tracking of patient clinic notes.

9. Type minutes from meeting as requested in a timely manner.

10. Support and assist new members of staff during their training.