Sales Assistant

3 months ago


Edinburgh, United Kingdom Cash Generators Full time

Responsibilities:

- Assist the sales team in achieving sales targets and goals
- Provide excellent customer service and support to clients
- Handle incoming calls and inquiries from customers
- Maintain accurate and up-to-date customer records in the database
- Prepare sales reports and presentations for management
- Collaborate with team members to develop and implement sales strategies
- Assist with order processing, including taking orders and arranging shipments
- Conduct market research to identify potential customers and trends

**Experience**:

- Previous experience in a sales or customer service role is preferred
- Strong time management skills to prioritize tasks effectively
- Bilingual in English and Spanish is a plus
- Basic math skills for processing orders and calculating discounts
- Excellent organizational skills to maintain customer records and files
- Ability to upsell products and services to customers
- Knowledge of phone etiquette for professional communication with clients

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Role: Retail Sales Assistant**

**Company: Cash Generator - Edinburgh**

Cash Generator is the UK’s first place where customers come to sell and buy second hand items.

Sellers can access Superfast Cash for their unwanted items, while buyers can pick up fantastic bargains. We’ve been around since 1994 and we’re a brand trusted by our customers. And we’re part of the communities we work in - providing customers with a friendly welcome from staff who understand their needs.

Our busy store in Edinburgh is looking for a motivated and outgoing individual who loves to deliver high standards of customer service at all times.

This will initially be a part-time contract (16-20) hours per week)
- At least one year’s experience in a retail sales role.
- Have an outgoing personality and enjoy meeting the needs of our customers.
- Excellent verbal and written communication skills.
- Good attention to detail and timekeeping.
- Good IT skills, including a competent knowledge of social media from a business perspective.
- A genuine interest in technology (phones, tablets, console, laptops etc.) would be a particular advantage.

Previous experience in this sector would be beneficial but not essential. Full training will be provided in-store.

Job type: Hours per week from Monday to Saturday 9am - 5.30pm.

**Job Type**: Part-time

**Salary**: £10.40-£11.50 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Edinburgh (required)

Ability to Relocate:

- Edinburgh: Relocate before starting work (required)

Work Location: In person


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