Account Manager

3 weeks ago

Livingston, United Kingdom ALS People Full time

**ALS People** are looking for an enthusiastic, highly motivated and experienced **Account Manager** to join its team.

As the Account Manager, you will be responsible for managing a portfolio of key client accounts and building strong relationships with new and prospect customers. You will serve as the primary point of contact for your assigned clients, ensuring their needs are met and their expectations are exceeded.

The successful applicant will work fully remote on a full-time basis (normally Monday to Friday 8am and 5pm, 40 hours with the requirement of flexibility).

The Account Manager role will include:

- Serve as the main point of contact for assigned client accounts, establishing strong relationships, and building trust
- Running day-to-day operations - check-in /out shift, daily / problem solving and issues, PPE stock take, back-office admin (holiday requests, filling, in-time updates etc.)
- Stakeholder engagement and meetings with the customer
- Organising and continually monitoring clients staffing requirements on various shift patterns
- Dealing with telephone enquiries
- Drafting and advertising job vacancies on all available media
- Carrying out and keeping record of all on-site inductions
- Daily, Weekly and Monthly Reporting
- Delivering to set KPIs as agreed with site management
**Requirements**:

- Polish / English Speaking Preferred
- Knowledge of Microsoft Office is essential
- Excellent verbal and written communications skills
- Excellent interpersonal skills, with the ability to build and maintain long-term client relationships
- Ability to multitask, prioritise, and manage time effectively in a fast-paced environment
- Critical thinking and problem-solving skills
- Keen attention to detail and adherence to deadlines
- Team Player with the ability to adapt / "can do" attitude
- Client focused
- Professional curiosity, proactive and resourceful
- The ability to work under pressure
- Driving Licence
**Package**
- Training and development opportunities
- Company Laptop and mobile phone
- Salary £24,000 plus car allowance
BBDSCOT

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