Employee Relations Assistant

7 months ago


Hammersmith, United Kingdom Harrods Careers Full time

**About the Role**

You will also be responsible for:

- Collaborating with internal departments, including Legal, Payroll, Corporate Health, Security and Customer Services to gather and validate requested personal data.
- Generating regular reports summarising statistics, processing times, and any notable issues or trends for internal review.
- End to end case management of Flexible Working Requests, ensuring line managers execute the process correctly, in line with our Flexible Working Policy, providing support where appropriate.

**About You**

You will be a motivated individual that is able to take initiative to manage their own workload and process high volumes of work accurately and to deadline. You will have solid communication skills, being clear and concise, with a high level of written communication and excellent attention to detail. You will be able to handle sensitive and confidential information with discretion and integrity, and will have an understanding of data protection laws, particularly GDPR, and their implications for DSAR processing,

**About Us**

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

**Our Promise to You**

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

**Uniquely You**

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.



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