Resettlement Worker Hmp Feltham

2 weeks ago


Feltham, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 255529**Salary**:

- £26,762 - £28,178**Job grade**:

- Administrative Officer- HMPPS Band 3**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at HMYOI Feltham, TW13 4NDAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
Reducing Reoffending is a government priority. We are introducing the Resettlement Passport to ensure that prison leavers have everything they need on release, which will help improve their access to things like employment, housing and essential services. The Resettlement Worker role will play a crucial part in delivering this existing new initiative.

**As a Resettlement Passport ‘Resettlement Worker’, you will**:

- Make a genuine difference to the lives of people leaving prison;
- Provide the administrative support to create, populate, coordinate and issue each prisoner’s resettlement passport;
- Ensure the accuracy of data recorded in each resettlement passport and that data security regulations are complied with;
- Work with a range of colleagues and partner agencies across prisons and probation to ensure that they provide information and documentation to be uploaded to each passport in an efficient and timely manner;
- Help to imbed and implement this exciting new project, communicating with line management and the central Resettlement Passport Team to continue to inform long-term development.

The role may involve occasional direct work with prisoners but is primarily administrative in nature. You will create each prisoner’s resettlement passport, then work with a variety of stakeholders to identify, request and upload the relevant documentation that each person needs to help them on their release from prison. You will ensure the passport is shared with the prison leaver and necessary staff on release.

**Essential skills and experience**:
You will need to have great people and organisational skills and this post would be ideal for a high-calibre administrator. You will need to:

- Possess excellent organisational skills and attention to detail;
- Be a clear and confident communicator;
- Be comfortable working collaboratively, with partners and colleagues across the criminal justice system;
- Be able to work independently and at speed, effectively managing your workload;
- Have strong IT skills;
- Be genuinely interested in the resettlement needs of prisoners and a desire to improve their chances of success.

**Overview of the job**

This is a non-operational job in a benchmark establishment.

**Summary**

The job holder will support prisoners, ensuring all services are provided to a high standard, adhering to local and national policies.

The specific duty of the job holder is to provide resettlement support for prisoners at reception and prior to their release, including through the issuing of Resettlement Passports.

The job is built around the delivery of the ‘seven pathways’ to resettlement including Accommodation, Children and Families, Finance Benefits and Debt and Education Training and Employment (ETE).

This is a non-operational job with no line management responsibilities.

**Responsibilities, Activities and Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Working to the Head of Reducing Reoffending (or other designated senior lead in the HoRRs team if applicable), provide administrative support to implement, maintain and issue resettlement passports. Follow policy and procedure to ensure information is handled and stored correctly, and passports are issued on time.
- To support collation of resettlement passports, work with relevant leads across the prison to ensure information is collated ahead of release and provide administrative assistance in preparing prisoners for release where appropriate.

This includes:

- Liaising with reception staff to understand personal circumstances including financial commitments, family relationships, housing commitments, recording the information given and ensuring relevant systems are updated as required (including Resettlement Passports).
- Liaising with Prison Work Coaches to ensure benefits are cancelled on arrival and reinstated on release, and that relevant systems are updated to reflect this (including Resettlement Passports).
- Liaise with external agencies and internal partners (e.g. local authorities, Commissioned Rehabilitative Service providers and Community Offender Managers) to ensure
accommodation arrangements are in place on release, and that relevant systems are updated to reflect this (including Resettlement Passports).
- Liaise with external bodies and internal partners to deal with financial commitments, for example, mortgag



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