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Key Holder/supervisor
3 months ago
**Retailer**:Moss
**Job Title**:Key Holder/Supervisor
**Closing Date**:30/06/2024
**Perm/Temp**:Permanent
**Full/Part-Time**:32 Hour Contract
**We are looking for a Key Holder/Supervisor (32 hour contract) to join our "Moss" Team at Brent Cross Shopping Center.
**Purpose of the role** - As a senior member of the team, you will be accountable for opening and closing the store in the absence of management - Cashier balancing at the end of the day and ensuring correct procedures are followed - You deliver an exceptional customer experience instore by putting the customer at the forefront and confidently offer sartorial, individual bespoke advice. - Actively greets, assists, and sells in a professional and passionate method that reflects and promotes our Brand Values. - You have strong product knowledge and understand our Brand’s Omni-Channel strategy including social channels for all our services; Hire, Tailor Me, and Retail. And be able to proactively use this information towards enhancing the customer experience. - You will be aware of individual and store targets and take advantage of all selling opportunities to support key business KPI’s. - You will be aware of external opportunities that could improve store performance and provide the best customer experience that actively promotes feedback from Feefo and Trust Pilot. - You will assist store management with high level of stockroom/back area housekeeping including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss. - You will support store management with the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. **To be successful, you will have -** - Previous retail, hospitality, or customer service experience along with an excellent understanding of the fashion industry - Strives for continuous improvement through driving personal development. - Has a strong work ethic, places importance on effective usage of time. - Self-motivated, adaptable, resilient. - A passionate & professional team player. - Excellent communication skills - Passion for our product and promote the brand in a positive, proactive manner.
**How to apply**:
