Service Advisor
2 weeks ago
Midas Personnel are currently recruiting for a Service Advisor to join a market leading vehicle sales company in Reading. Along with a salary of up to £32,000 per annum, you will also receive an annual bonus, 30 days annual leave including bank holidaysplus a loyalty scheme, pension plan, full paternity pay, discounted products, training, and progression opportunities.
We know that the recruitment market is stressful, and everything changes at a lightning-fast pace. At Midas Personnel we go the extra mile to ensure your journey is smooth, and you can make an informed decision about your next career destination. We giveyou the keys to an exciting new direction and take great pride in the feedback we receive from those we work with.
**As a Service Advisor, your responsibilities will include**:
- Ensuring core process is followed for the department
- Canvassing bookings for the workshop to fill available capacity via call out and outbound calls
- Keeping customers updated
- Correctly interpreting customer or internal instructions and complete job cards/repair orders
- Promoting additional workshop services/repairs where applicable
- Costing work and raising cash invoices
- Adhering to and promoting all customer satisfaction programmes
**We are looking for a Service Advisor who has the following skills and experiences**:
- Previous experience in a Service Advisor role would be preferred
- Proven experience in a Customer Service role would be essential
- In-depth knowledge of the motor industry / Technical knowledge
- Excellent telephone manner
- Proactive approach to work
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