Vehicle Progress Chaser

An exciting opportunity has become available for an experienced Vehicle Progress Chaser to join us our at our Hobbs Compound Site in East Grinstead.

Reporting to the Business Centre Manager, you will be responsible for efficiently coordinating the pre-sale preparation of all new and used vehicles prior to customer collection. Balancing your time between the Sales Team, to ensure their sold cars & vans are prepared within an agreed timescale and in line with the manufacturer brand standard requirements.

**The Opportunity**:
In this Vehicle Progress Chaser role you will:

- Manage the progress from the time a vehicle arrives into stock through its mechanical and cosmetic preparation ensuring that the vehicle is ready for delivery.
- Propose and arrange the signing of finance documents.
- Keep customers regularly updated with the build/delivery of their new car.
- Work with the business centre to ensure their sold vehicles prepared within an agreed timescale and to ensure they are fully ready for the customer handover/ delivery agent.
- Liaise with the Service team to schedule any necessary work into the workshop.
- Assist the on-site driver with vehicle movement requests.
- Be responsible for the site & compound ensuring all vehicles are secured and safely stored.
- Responsible for quality control, ensuring the standard of the vehicles being delivered are acceptable.

**The Rewards**:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- A "Customer First" focus and philosophy
- Outstanding organisational skills and a pragmatic approach to your daily tasks
- Computer literate with accurate administration skills
- Excellent interpersonal skills
- You will be able to demonstrate that you are adaptable in this role with an excellent ability to manage changing priorities
- Full UK driving license

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.