Aftersales or Senior Aftersales Advisor

2 weeks ago


Hutton Cranswick, United Kingdom Livingstone Motor Group (Hutton Cranswick) Full time

Opportunities like these dont come around very often, this is your chance to be a part of something special, help build and develop something to be proud of. Livingstone Motor Group have expanded to Hutton Cranswick, with a successful dealership that consistently wins awards you can be part of a dealership that wants to succeed.

You must have previous motor trade experience, have a real passion for looking after customers. You will help build something special and something to be proud of.

'''Duties:'''

To assist in all aspects of aftersales advisor role from taking telephone enquiries, to updating, advising and creating opportunities.
- Provide expert advice and guidance to clients in a professional and courteous manner.
- Assist clients in making informed decisions by offering personalized solutions and recommendations.
- Conduct thorough assessments of client needs and goals to develop tailored strategies.
- Utilize effective communication skills to build rapport and establish long-term relationships with clients.
- Stay up-to-date with industry trends, products, and services to provide accurate and relevant information.
- Collaborate with team members to ensure seamless service delivery and client satisfaction.
- Maintain detailed records of client interactions and transactions for future reference.

'''Qualifications:'''
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Excellent verbal and written communication skills, including phone etiquette.
- Proficient in sales techniques and strategies, with a proven track record of achieving targets.
- Experience with sales management software and CRM systems.
- Demonstrated ability to upsell products or services to maximize revenue opportunities.

Note: The job description may vary depending on the specific requirements of the company.

**Salary**: £25,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- broach hill hutton cranswick: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person