Hotel Receptionist

3 weeks ago

Oxford, United Kingdom Belmond Management Full time

We are looking for a Hotel Receptionist to join our passionate guest-focused Front Office team at Le Manoir aux Quat'Saisons, A Belmond Hotel. This role is responsible for greeting guests and ensuring that they receive an efficient and friendly check-in and check-out. The role also involves rooming our guests, answering enquiries and providing information about the hotel and local area to guests. You will be expected to organise special requests and communicate with all departments within the hotel to ensure that our guests receive the highest standard of service.

Our people have a unique passion for delivering excellence to the highest standard. We look for people who aspire to learn new skills, are loyal, committed and wish to grow and develop within an inspiring culture. This is an excellent opportunity to work with a driven and passionate team focused on providing a quality experience.

**Benefits**

**The benefits of working at Belmond Le Manoir aux Quat'Saisons include**:

- 28 holiday days including bank holidays, additional holiday days depending on length of service and a day off on your birthday
- A variety of staff discounts available at Belmond
- Staff discounts at Le Manoir and friends and family rates
- A guest experience after one year of service and every year thereafter
- Loyalty and recognition awards and special occasion gifts
- Excellent staff incentive programmes
- Meals provided on duty
- Auto enrolled into company pension scheme
- Eligibility to join the childcare voucher scheme
- Staff parties and social events

**Location**:

- United Kingdom, Oxford

Department:

- Front Office & Guest Relations

Employment type:

- Full-time

Experience:

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