Senior Executive, Digital Campaigns
2 weeks ago
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevantskills, we’d love to hear from you.
We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and developing the social connections that make working with us so rewarding.
**The Role**
In this role of Senior Executive, Digital Campaigns & Merchandising you will report to the eCommerce manager and you will own the presentation of campaigns across the US & AU websites. This includes new cruise programmes, time-limited offers and specialfare types.
You will:
- Be responsible for the implementation of trading and merchandising strategy across the sites.
- Manage, oversee and coordinate the global campaigns calendar; ensuring all campaigns appear and disappear at the correct times as well as ensuring that campaigns have the correct format and messaging to maximise the campaign goals and showcase the CunardBrand.
- Ensure that all website activity is customer-focused and adheres to usability best practice.
- Improve tactical merchandising across the site and ensure activity is aligned with and supports personalisation efforts.
- Work cross-functionally with the wider digital, marketing, revenue management, IT and international teams to deliver on the above.
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK09 and is offered on a full - time permanent basis with at least two days based in our Southampton office
**About You**
Fresh ideas and different perspectives are what excite us most and support us to succeed. Alongside bringing these to the role, you’ll also need:
- Experience working with websites to create web pages.
- To be customer-focused in your approach to commercial ownership
- To have the ability to work on multiple projects.
- Proven experience reporting on data.
- Previous experience of analysing various reports and drawing commercial conclusions.
**Being part of our team has its benefits**
We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help support your personal and financial health and wellbeing.
- A warm welcome with full support settling in
- Home and office-based hybrid working (minimum two office days)
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Recognition scheme with prizes and awards
- Employee Discounted Cruising plus Friends and Family offers
- Contributory Defined Contribution Pension scheme
- Company paid Health Cash Plan and health assessment
- In-house Occupational Health support and access to digital GP
- Life Assurance
- Parental and adoption leave
- Childcare Voucher Scheme
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Discounted retail and leisure via discounts portal
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