Payroll Administrator
2 months ago
**Your new role**
We are currently recruiting for a Payroll Administrator to join our HR team You will be based in Birmingham, however here at National Highways, we have a flexible hybrid working approach, meaning the role will be a combination of office/ home working.
This is a fast-paced role where you’ll specialise in the provision of pay related advice and guidance to employees and managers alongside ensuring employee payroll data is compliant. This is a pivotal and exciting role where you’ll join a large, energetic team who are constantly striving to improve our customer service through providing accurate first-line HR support.
**What you'll be leading on**
- Provide first line advice and take responsibility for the accurate resolution of pay related HR queries to managers and employees.
- Perform data changes in HR systems and audit payroll data to ensure that we are providing a compliant service.
- Understand and be able to communicate HR policies, processes and procedures to employees and managers.
- Collate and monitor trends in queries to suggest amendments as required.
- Provide a consistent and high-level of customer service.
- Dealing with payroll queries both via queries and calls.
**To be successful you’ll need**
- Able to demonstrate good organisation and problem-solving skills.
- Experience of working in a customer focused environment.
- Experience of responding to HR and payroll related queries.
- Liaise effectively with colleagues, work independently and demonstrate good communication skills.
**A bit about us**
Our role in Human Resources is to support, develop and nurture our people so that we can all achieve our full potential. By providing our people with the right skills and knowledge we are enabling the business to meet the daily demands we face supporting delivery of our corporate plan and connecting the country. We champion our values of safety, integrity, passion, ownership and teamwork.
**Want to know more?
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