Head of Access

4 weeks ago


Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for a new Head of Access to join our ambitious and forward-thinking team. This is an excellent opportunity for someone with strong knowledge of RTT, clinical pathways, and best practice performance and data quality management to develop their leadership and influencing skills. The post holder will work Trust wide in collaboration with a number of teams in this highly visible role.

The successful post holder will play a crucial role in improving elective access and have responsibility for monitoring and reporting of the Trust’s RTT performance. They will work with operational teams to bring together intelligence from the validation team and improvement ideas to make changes and identify training needs. The role also includes responsibility for the Trust’s Elective Access Policy, and there will be particular focus to embed the policy into practice.

The post holder will be joining the organisation at an exciting time and have the opportunity to be involved in high profile developments. The Trust is a pilot site for the national Improving Elective Care Coordination for Patients (IECCP) Program and the Head of Access will form an integral part of the roll out team.

The post holder will also help deliver the Trust’s ambition to better communicate and share information with patients awaiting electivecare andaddress elective access related issues resulting in health inequalities. Further developments are also planned to the Trust’s validation tool, providing an opportunity for the post holder to transform the approach to service validation.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

The post holder will be responsible for monitoring and reporting of the Trust’s RTT Performance. They will support the Associate Director of Performance Improvement and Divisional Teams to improve operational delivery and achieve a strong RTT performance.

The post holder will also be responsible for the Trust’s Access Policy and processes, primarily focusing on the 18-week referral to treatment (RTT) but will also support with the access processes relating to all elective access standards, including the six-week diagnostic standard (DM01) and cancer standards. The post holder will have a strong focus on sustainable improvements, working collaboratively with operational teams to offer insights and support to improve patient pathways.

In addition, reporting to the Associate Director of Business Intelligence, the post holder will be the primary contact and have overall responsibility for all elements of Data Quality across the Trust. They will champion and train colleagues in how to get the most from data, ensuring data is efficiently and effectively captured, processed, stored and disposed of. They will work very closely with all facets of the organisation including the Information Governance and Business Intelligence teams to enhance and ensure good data management, in line with appropriate regulative requirements.



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