Quality Controller

3 weeks ago

Rugby, United Kingdom Pertemps Kettering Full time

**Quality Controller.**

**Location**: Rugby

**Contract**: Permanent

**Shift/Hours**: Monday - Friday 09:00-17:30 (40 hours per week)

**Salary**: £25,000 per annum

**Responsible for**: Inbound Quality and Conformance

**Description**:Bring your career and talent to our client where you can have a greater impact but be inspired by their mission and excited about your job and future. Our client is a leading supplier of IT solutions and services to a broadrange of commercial and public sector customers globally.

**As a Quality Controller you will be**:

- Working within the Distribution Centre to identify real time non-conformances.
- Responsible for managing all supplier compliance for deliveries into the NDC.
- Collating and analysing systemic data to identify trends/non-conformance.
- Use root cause analysis to understand true defect origins.
- Continuous Improvement - Identify efficiency improvements, build proposal, and deliver with agreed outcome.
- Building relations with internal/external stakeholder.
- Co-ordinate meetings to review analysis, ensuring all key internal/external stakeholders are included and meetings are conducted in a timely fashion.
- Facilitate meetings to ensure the best outcome and set realistic timeframes for delivery on expectations.
- Hold all stakeholders (internal/external) to account should they fail to meet deadlines/actions.
- Establish monthly reporting suite for Top 10 Disti’s/Partners and share with the supplier management team.
- Collate data for QBR, supply chain, SLT meetings when required.
- Ensure Go Ramp (Delivery Scheduling Platform) is utilised by all suppliers, utilised correctly by the Warehouse Receiving team and report accordingly and aligned to Warehouse KPIs.
- Follow Company processes and procedures to ensure that a high level of quality and accuracy is always maintained.
- Maintain a comprehensive filing system of all CDW Supplier performance documentation to ensure that all records are easily accessible.
- Flexibility maybe required on Working hours, in some instances at short notice.
- Good housekeeping is essential, and you will be required to keep the working areas of the business safe and clear of any item/object that hinders a safe working environment.
- To be continuously aware of company Health & Safety Policies, including environmental, and always adhere to them.

**As a Quality Controller it is required that you have**:

- Strong Microsoft Office skills, preferably including Excel, Outlook.
- Strong communication skills, both verbal and written.
- Establishing and maintaining excellent internal and external service levels whilst constantly identifying improvement areas.
- Business management skills with a total commitment to the highest levels of customer service by helping managing performance KPIs, reducing waste and delivering measurable targets within the warehouse function.
- Must possess a proactive approach to problem solving at root cause, with a can-do attitude.
- Multi-functional team player experienced in all aspects of general warehousing.
- Experience in investigation, remediation of issues and the failure of processes, the priority being the customer experience.
- Supplier and sales facing with the ability to communicate effectively and appropriately.
- Ability to hold key stakeholders/suppliers to account.
- Ability to ensure that the Health, Safety and Housekeeping standards are always kept to the highest possible level.

**As a Quality Controller it is important that you personally have**:

- Good organisational skills.
- Positive 'can do' attitude.
- Honest and hardworking.
- Self-Motivated and proactive.
- Ability to motivate others.
- Ability to listen to ideas.
- Attention to detail.
- Proven record of responsibility and a positive work ethic.
- Good interpersonal skills - ability to liaise with personnel at all levels and adapt style accordingly.
- Ability to work to challenging deadlines with a positive approach.
- Fully supporting and selling ideas to co-workers.
- Identifying issues and working with co-workers to overcome them.
- Ability to multitask and demonstrate efficient time and resource management.
- Have a desire for continuous development and self-improvement as well as the team and Department.
- A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner.
- Capable of working cohesively within a team.

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