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Travel Shop Assistant Supervisor

4 months ago

Gateshead, United Kingdom Caledonian Leisure Ltd Full time

**Travel Shop Assistant Supervisor**

Come and join our friendly team in our Gateshead Travel Shop

We are looking for an Assistant Supervisor for our Gateshead travel shop. Selling holidays for two major travel brands - Caledonian Travel and ukbreakaways. You will have drive and passion to hit and exceed sales targets, plus the dedication to deliver the very best in customer service to our customers. You enjoy ‘leading from the front’ and take pride in developing your team to be the very best at what they do.

If this sounds like youcome and talk to us

**The role**:

- Selling holidays and holiday insurance ‘face to face’ and over the telephone
- Processing holiday bookings through a bespoke reservations system
- Processing brochure requests and holiday confirmations
- Keeping up to date with the latest holiday products on sale and ensuring that your shop window reflects this to maximise sales potential and showcase our brands
- Speaking with customers in the shop about their holiday experience and feeding this back to colleagues in other departments
- Looking after our customers as they set off on holiday from their joining point at Gateshead Interchange
- Daily banking duties

**You**:

- Previous telesales and customer facing experience in a supervisory role is desirable
- Always looking for new sales opportunities
- Responsible and accountable attitude
- Enjoys leading by example and motivating your team to maximise sales and to deliver great customer service
- An excellent communicator, able to engage with customers, suppliers and colleagues
- Computer literate with accuracy, attention to detail and great organisational skills

We offer 7 days a week personal contact to our customers, through our travel shops and contact centre, so a flexible ‘can do’ attitude is essential to succeed in this role.

In return we offer you a great working environment, full in-house training and on-going support to enable you to succeed and become a valuable member of our team.

For this role we pay £11.02 per hour (for 37.5 hours per week), and on top of this we also offer a sales incentive bonus scheme to give you the opportunity to earn extra above the hourly rate.

All team members are entitled to discounts on all our holidays and short breaks.

If you feel that this role sounds like just what you have been looking for, then please send your CV with a covering letter.

**Job Types**: Full-time, Permanent

**Salary**: Up to £11.02 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: Travel Shop Assistant Supervisor - Gateshead