Kitchen Porter

6 months ago

Edinburgh, United Kingdom Lost Shore Surf Resort Full time

**Join Our Team: Food & Beverage Kitchen Porter at Lost Shore Surf Resort**

**About Us**: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

Canteen is Lost Shore's restaurant & bar/cafe devised, designed and curated by Rogue Village alongside our F&B Manager on behalf of Lost Shore. It will comprise of three independently operated open kitchens, an in-house bar/café, an adjoining private/corporate event space and accompanying public event programme. A forward-thinking space that will celebrate the very best in Scotland's independent restaurants, produce and wider cultural landscape. Canteen aims to become one of Scotland’s most dynamic foodie destinations that helps put Lost Shore firmly on the map.

**The Role: Food & Beverage Kitchen Porter**

The Kitchen Porters play a pivotal role in supporting the Food and Beverage Team, ensuring seamless operations and exceptional culinary experiences. They take charge of the bustling wash-up area, maintaining impeccable cleanliness and ensuring a steady supply of pristine equipment and crockery, fuelling the team's creativity and efficiency as they craft delectable menu items. What you will be doing:

- Supporting the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR), Edinburgh.
- Working as a Team Member of the F&B Kitchen Porter (KP) Team.
- Delivering a world class visitor experience in F&B and Events ensuring safety, hygiene and legally compliant manner.
- Reporting to the F&B Manager, working with the F&B Team Leaders and alongside Rogue Village (RV).

Visitor Experience: Working closely with F&B Team Leaders and RV to understand and exceed visitor expectations, ensuring every guest leaves satisfied and eager to spread the word about their exceptional experience, while consistently surpassing targets for repeat visits and delivering top-notch quality, on time and within budget.

Working as a Team: Working with F&B Team Leaders and RV to foster a dynamic and supportive work environment, embracing feedback and adaptability, staying fully engaged in Resort communications, and proactively addressing challenges head-on, making every day at work an exhilarating journey of growth and achievement.

Ways of Working: Upholding LSSR's commitment to health and safety excellence, ensuring all training records are meticulously maintained and operations run smoothly within regulatory frameworks, while actively fostering a culture of safety and vigilance, making LSSR the ultimate destination for professionals who prioritize safety and excellence in their work environment.

**Qualifications, Skills and Experience**
- Thrives under pressure, fuelled by high energy levels and an unwavering determination to deliver excellence.
- Customer-focused mindset, rejecting mediocrity and consistently striving for top-notch standards.
- Embraces a sense of fun and enthusiasm for our core products and experiences.
- Maintains a composed demeanour in challenging situations, adept at handling complaints and emergencies with confidence and efficiency.
- Demonstrates a dedicated work ethic, always ready to dive in and contribute, no matter the task.
- Demonstrated experience in hospitality or food and beverage roles, proficient in tasks such as waiting tables and taking orders, ensuring exceptional visitor service delivery, these are desirable but not essential as we will give everyone full training.

**Additional Information**:
As a Food and Beverage Team Member you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

**Why join the Lost Shore Team?**
- A front-row seat to the opening of Europe’s largest inland surf resort.
- Sunsets over the surf lake (because everyone need a moment to breathe).
- A team that knows how to have fun at work but equally understands the value of hard graft.
- A chance to put your stamp on Lost Shore’s legacy.
- On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more

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