Nhs Receptionist

Here at GI Group we are looking for a friendly, confident and experienced Receptionist to work in a busy GP Surgery on a permanent basis. You will be working within a busy practice that has 7 GP partners, 5 Practice Nurses, 3 HCAs & 24 Admin Staff
Main Duties of a NHS Receptionist within a GP Surgery are to provide reception and administration support to the practice. This will include answering incoming calls, booking appointments/visit requests and helping patients at the reception desk to ensure thatpatients are navigated to the most appropriate service. You will need to remain polite but firm as you may need to deal with difficult, impatient or upset people.
You will need:
A smart appearance
Excellent spoken & written communication skills.
Adhere to all practice protocols including information governance & data protection.
The ability to stay calm under pressure.
Good organisational skills.
The ability to follow safety and security procedures.
An interest in the work of the organisation.
Experience of working with the public
SystmOne experience
Experience with clinical coding desirable
Be able to cover all reception positions as necessary
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Hours to be discussed working anywhere between 8am until 7pm on a shift basis. Part time and full time both available.
Pay rate: £10.15 per hour.