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Credit Controller

3 months ago

Glasgow, United Kingdom Klarent Hospitality Full time

**Job Ref**:AM12423

**Branch**:Klarent Hospitality Head Office

**Location**:Klarent Hospitality, Glasgow

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:01/05/2024

**Closing date**:03/06/2024

**Would you like to work for a company that gives you**:

- £250, up to £1000 cash incentives when referring a friend to come and join our team - TC’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

**Rewards your hard work by offering you the below team benefits when you join us**:

- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities - “Hotel specific”
- Free Car Parking - “Hotel specific”
- Stays in our hotels at discounted prices **_or _**:

- Even free stays in our hotels as one of our rewards recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships - TC’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment

**Does the below sound like you?**
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening and weekends
- Deliver exceptional customer experiences all the time

**Do you want to excite the world of Hospitality?**

We bring together a portfolio of Hotel assets and brands under a common philosophy centered around delivering exceptional customer experiences, nurturing talent and smart investment to drive superior performance and growth.

**What will I be doing?**

Working as part of the credit control function, the Credit Controller will be the main point of contact for all clients to ensure prompt payment of all outstanding and overdue receivables. Helping to manage and develop relationships with clients to ensure prompt payment of all outstanding and overdue receivables.

The credit controller will work closely with internal stakeholders including Cashiers and Hotel staff. They will be involved in customer reconciliations and cash allocation, including queries and historic reconciliation errors. The ledger is voluminous and has a variety of clients which will make for a challenging task.
- Working with clients to resolve aged invoices and overdue debt.
- Allocating cash and reconciling accounts.
- Daily admin tasks such as preparing reports, statements and uploading data to our system.
- Working closely with the Credit Control Manager to ensure we highlight any potential risks.
- Promote Best Practice and look for ways to change and improve processes across the business.
- Work closely with our Hotels and business partners to actively promote a “working together” environment.
- Resolving queries.
- Work to reduce the overdue debt and the average days to pay.

**Attributes / Experience**
- Previous credit control experience.
- Experience in a shared service centre.
- Excel skills and ability to reconcile accounts.
- Previous cash allocation and matching.

Previous hospitality industry experience is desirable but not essential. As are OnQ, Opera, NAV, SAP or Micros experience.

Klarent Hospitality is a leading hotel investment and management company.

We currently manage a portfolio of 30 hotels in the UK and Ireland trading under prestigious, international brands such as Hilton, Hilton Garden Inn, DoubleTree by Hilton, Mercure and Ibis Styles.

Klarent Hospitality was established in 2015 and we have a proven track record in delivering operational excellence, exceptional customer experiences and superior performance through people development, active management and smart investment.