Wholesale Administrator

1 week ago


London, United Kingdom Giorgio Armani Full time

We are looking for a Wholesale Administrator to join our Customer Service team at the Giorgio Armani Head Office in central London.

The Wholesale Customer Service Administrator role:

- Samples
- Order Processing and Purchase Order Administration
- To follow up queries with Head Office based in Milan.
- To deal with all clients’ delivery queries (e.g. shortages/overs, Sku report, phasing, etc ).
- To arrange stock returns from clients’ collection points and delivery to supplier.
- Customer Relations
- General Administration/Duties
- To meet with the sales team and management to report on delivery status.
- To highlight any delivery problems and advise supplier and management.
- To challenge current methods and suggest ways to develop reporting and analysis.
- To work towards all performance targets as set by the management team.
- To respond to any reasonable request made by management.
- To ensure Health and Safety standards required by the company are maintained

**Requirements**:

- Excellent communication and 'people' skills
- A strong commitment to customer service and maintaining excellent service standards
- Decision-making ability and a sense of responsibility
- The ability to understand and analyse reports
- Planning and organisational skills
- Minimum 1-year experience in a similar administrative role.
- Good knowledge of Windows packages, particularly Excel.
- Experience in the resolution of client complaints.

**Benefits


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