Care Home Administrator

2 weeks ago

Newcastle upon Tyne, United Kingdom Careline Lifestyles Full time

Care Home Administrator - St Stephens Court

We are looking for an enthusiastic, passionate and caring Home Administrator to join our team at St Stephens Court, Brunel Terrace, Newcastle upon Tyne, NE4 7NL.

**About us**:
Careline Lifestyles is a specialist provider of residential and nursing care for adults with acquired brain injuries, neurological conditions, mental health needs, learning and complex physical disabilities. We are family run and have been established for over 30 years. Careline Lifestyles have an in-house team of dedicated professionals that supports people to live meaningful lives and reach their personal potential.

We never compromise on the quality of our services and our extended team includes trusted professionals, who all work hard to improve our residents' quality of life. Our homes have qualified, dedicated staff who help people to maintain the identity and dignity of our residents. Careline Lifestyles have a focus on our residents living life to the fullest.

**About the role of a Care Home Administrator**:
Responsible for the smooth running of the administration of the care home

Maintain accurate and complete financial records of the home in line with Company policies and procedures, using computer and manual systems.

Process receipts of monies against clients accounts. Maintain records.

Ensure continuity of payroll.

Provide administrative / secretarial support to the Home Management Team

Operate office equipment such as fax, photocopier and computer as required.

Answer the telephone, respond to inquiries from clients and visitors and redirect inquiries in a friendly and efficient manner.

Attend mandatory training courses, on or off site, as and when required

Maintain professional knowledge and competence.

Ensure the security of the homes is maintained at all times

Promote safe working practices in the homes

Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.

Adhere to all Company policies and procedures within the defined timescales.

**What you need**:
Previous administrative experience (preferred)

Good numerical and word processing skills

Attention to detail

Knowledge / experience of Microsoft software

Good communication and organisational skills

Professional telephone manner

Genuine interest in working within a caring environment

Maintain confidentiality

**Shifts**:
40 hours per week (8 hour shift)

Monday to Friday 8.30am - 5pm

**Pay Rate**: £12.55 per hour

**Benefits**:
Company pension

On-site parking

Referral programme

**Additional Experience**:
**Microsoft Word & Excel**: 2 years (preferred)

**Finance**: 1 year (preferred)

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