Clerical Assistant

A Clerical Assistant is required to work with a customer focused Administration team. The post holder will also work closely with the Technical Staff to ensure the team are providing a quality back office support service.

The role is for 37 hours per week. Hybrid working available once initial training has been completed.

Listed below are the responsibilities this role will be primarily responsible for:

- Challenging existing ways of working in order to develop lean systems with electronic data interchange, electronic filing and on-line input wherever possible.
- Assist in the development of procedural guidance notes for all functions within the service.
- To work with a customer focused team approach.
- To participate in team meetings and ensure effective and efficient channels of communication are facilitated.
- Assist in identification of risks within the service area.
- Promote a culture to provide continuous service improvement.
- Work with the team to ensure invoices are paid in accordance with the P2P targets
- Rotate duties with other members of staff in the section to ensure cover is provided at all times of absence
- Work with other colleagues in Business Support to ensure peaks and troughs in other areas are supported
- Ensure a professional approach to work is adopted at all times
- Work with the other Clerical Assistants to ensure a quality service is provided to front line services.
- Assist with post duties as and when required ensuring it is handled efficiently and effectively over the appropriate sites
- To be flexible and carry out job shadowing with other colleagues to ensure continuous cover is provided at times of annual leave and absences
- Working with colleagues within Business Support to ensure a smooth transition during times of major change.
- Scanning and filing electronically to fully utilise Multi Functional Devices.

The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibility and the competence of the post as directed by your Manager.

**Desirable Requirements**
- 4 GCSE’s or equivalent including English and Maths
- Experience in providing administration support to front line services
- Experience in electronic (ICT) systems and streamlining processes
- Ability to be pro-active in service development and improvement
- Experience in team working

**Job Type**: Temporary contract
Contract length: 4 months

**Salary**: £10.79 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Peterlee: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 218950