Clinical Support Worker

6 months ago


Welwyn Garden City, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Clinical Support Worker - Higher Level who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We require an enthusiastic, dynamic applicant to join the Paediatric Diabetes team to support the current Paediatric Nursing staff in giving good quality and high standard of care to all Children and young people under the Diabetes service.

This role will require movement between Lister and QEII to assist with clinics at least 4 times a week as well as supporting CYP's from the office setting situated at QEII.

Our Values are I nclude, R espect and I mprove. It is important that you understand and refer to our values during your recruitment process and beyond

Support the MDT in the outpatient clinic setting.

Organise and assist the MDT with the smooth running of the outpatient service

Collect annual review blood and urine samples and send them to the lab

Complete annual review foot-check and give foot care advice

Complete injection and cannula site inspections

Provide annual review paperwork and ensure completion

Co-ordinate patients data downloads and attach to clinical record

Recognise and treat hypoglycaemia as per Trust guideline

Support MDT with technology set-up

Support the MDT with non-clinical tasks

Print blood and urine forms in preparation for clinic

Collate and chase missing blood results, urine results and eye-checks ahead of clinics

Attach available download to clinical records

Support paediatric diabetes nurses (PDSN) with ordering insulin pumps and continuous glucose monitoring (CGM) devices

Maintain and order stocks and supplies for clinics, Out of Hours (OOH) supplies and office

Make up Newly Diagnosed Diabetes Packs for inpatient use

Support MDT in communication's with other professionals

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role


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