Administrator

2 weeks ago


Worthing, United Kingdom Sussex Psychology Services Ltd Full time

Sussex Psychology Services Ltd is a well established consultancy with a team of psychologists and psychotherapists who offer a comprehensive assessment and therapeutic service for children and families, young people and adults, who may be struggling with mental health challenges or emotional and behavioural difficulties.

This is a part-time post (16 hours per week, Tuesday to Friday). Please send your CV and a covering letter, using the job description and person specification to demonstrate your suitability for this post.

Job Title: Administrator

Hours: 16 hours per week (Tuesday to Friday)

Starting salary: £11 per hour

Location: Worthing

Reports to: Clinical Services Manager

**Job Purpose**:
The post holder will be responsible for providing a professional and confidential administrative service to ensure we deliver high standards of assessment and therapy and meet contractual expectations.

**Key Responsibilities**:

- Answering phone calls and taking clear, concise messages and passing to Clinical Services Manager
- Day to day administration of referrals including: Logging referral and setting up appropriate confidential records, Preparation of correspondence, progress tracking and following up responses, Inputting and updating client information on Power Diary booking system and internal management system; Posting documentation to parents
- Ensuring Power Diary appointments are kept updated for all clinicians and are entered onto the financial records required for end of month billing to Regional Adoption Agencies
- Updating management system at the end of each month, tracking therapy progress
- Tracking submission of therapists’ session notes
- Maintaining paper files
- Liaising with clinicians, social workers, schools and parents when required
- Maintaining stock of assessments; reporting low stock to Clinical Services Manager
- Preparation of contracts to psychologists and therapists
- Tracking review process for each client and arranging review meetings
- Updating clinician credentials, ie Professional Indemnity Insurance, CVs, DBS and professional registrations
- Regularly updating Clinical Services Manager
- Assisting team members when required
- Any other general administrative duties when required

**Person Specification**:
**Education and Qualifications**: GCSE or GCE O level standard (or equivalent is Essential)

**Experience**:
Three years’ office administration experience working in a challenging but rewarding environment. (Essential)

Experience of using Microsoft Office including Word, Excel, and Outlook, preferably on a MAC system. (Desirable)

Experience of using patient information data base systems. (Desirable)

Experience and understanding of working in mental health services or healthcare environment. (Desirable)

**Skills and Knowledge**:
Effective communication style, which is personable, outgoing, empathetic and professional (Essential)

Relationship building with clients, colleagues, other professionals and external agencies (Essential)

Skilled in planning and organising workload (Essential)

IT skills including Excel and Word processing (Essential)

A good command of English grammar (Essential)

Ability to work with sensitive information and maintain patient confidentiality (Essential)

**Self**:
Highly self-motivated and committed to your work and to our services (Essential)

Ability to take direction but use initiative (where appropriate) to ensure work is completed to the highest standard (Essential)

Ability to provide an excellent service (Essential)

Excellent verbal communication skills and self-presentation (Essential)

Ability to work collaboratively with colleagues at all levels (Essential)

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: From £11.00 per hour

Work Location: One location

Application deadline: 25/01/2023
Reference ID: VN/23
Expected start date: 21/02/2023


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