Aftercare Assistant

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

**Contract Type: FTC (3 Months) Part Time - 18 hours 45 minutes per week. Monday, Wednesday and Thursday**

**Persona: Agile**
**Reporting office**:Stratford, E15**

**Interviews: Date TBC**

**Salary**:Competitive**

Are you passionate about customer care? And prepared to go the extra mile to ensure our customers get a great service? If so you could be the person we are looking for

Our Aftercare team are looking for a Team Assistant who is confident and loves interaction with customers. You must enjoy liaising with customers and have a determination to achieve positive outcomes in strict timeframes.

If you have a positive mind set, want to be involved in an exciting team that rise to challenges and want to make a real differencewe want to hear from you.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

**Access to our full suite of benefits including 24 days holiday per year, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.