Installation Co-ordinator

**Job Overview**:
**Duties**:

- Analyse installation processes to identify areas for improvement
- Coordinate with various departments to ensure smooth delivery of installation programme
- Perform data entry tasks accurately and efficiently
- Maintain phone etiquette when communicating with internal teams and external partners
- You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
- Coordinate installation teams, trades, and customers to ensure smooth project execution.
- Monitor and track appointment schedules and installation plans to ensure deadlines are met.
- Maintain accurate records project details related to installations.
- Resolve operational issues efficiently to minimise disruptions.

**Qualifications**:

- Strong analytical skills for process improvement
- Excellent phone etiquette and communication skills
- Ability to manage multiple tasks and prioritise effectively.
- Prior experience in installation coordination is advantageous

Pay: £25,980.00-£29,040.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person