Business Support Administrator

3 weeks ago

Fylde, United Kingdom GLEG Limited Full time

**About GLEG**

GLEG Limited is an independent energy and sustainability consultancy, partnering with forward-thinking UK organisations to minimise their carbon footprint, deliver environmental compliance and control utility rates.

**Position Summary**

Due to continued growth, we are looking to recruit a **Business Support Administrator** to join our family-owned company to provide support to employees, suppliers and customers in collating, inputting and recording business data within agreed KPIs.

The role is predominantly home-based with flexibility of working hours outside of the required core hours of Monday to Friday 09:30 to 15:00. A part-time basis / job share may also be considered.

**The Role**
- Management of customer Letter of Authorities. Advising Account Managers when Letters of Authority are due to be renewed.
- Serving termination notice to suppliers within the relevant supplier termination window.
- Collating and inputting energy supply invoices accurately both manually and via electronic uploads to our bespoke energy and carbon reporting system.
- Ensuring 100% monthly data completion of all customers energy usage and spend is received and inputted to provide customer performance reports.
- Liaising with both suppliers and customers to ensure 100% energy and carbon data completion.
- Working with the customer Account Manager and suppliers to ensure all customer direct debits are set up where applicable.
- Validation of fixed price invoices to ensure billing accuracy.
- Taking full ownership of customer energy and carbon data completeness within internal SLAs.
- Supporting the Business Development team to update the Sales CRM System.
- Managing customer tax deductions, providing relevant forms to customers and suppliers.

**Requirements and skills**
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM and/or HubSpot) and MS Office (particularly MS Excel and Powerpoint).
- Proven ability to look after multiple projects, while maintaining sharp attention to detail.
- Excellent communication, organisation and prioritisation skill.
- Strong verbal and written communication skills.
- Ability to work independently.
- Ability to work from home.
- Full UK driving licence/ from time to time UK travel will be required.

**Why work for GLEG?**
- Convenience of working from home the majority of your time.
- Uncapped commission scheme.
- Performance related bonus.
- Training and development opportunities.
- Twenty days annual leave plus bank holidays with an additional day added after each years’ service to a maximum of twenty-five days per annum. Additional day of annual leave for birthday.

**How to apply?**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £17,000.00-£22,000.00 per year

Expected hours: 20 - 37 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Blackpool (required)

Ability to Relocate:

- Blackpool: Relocate before starting work (required)

Work Location: In person

Reference ID: GLEGBSA

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