Employability Coach

Introduction:
**Be part of something great**

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Summary:
To deliver a rotating programme of Springboard and coaching sessions to support customers to enhance their employability, resilience and sector specific skills.

Essential Job Duties:
1.Deliver a rotating programme of employability, resilience and sector specific skills training to support participants to move into employment.

2.Record and provide feedback through updating of customer case management system about completion status of booked interventions as part of the Springboard curriculum.

3.Support the Lead Employability Coach & Employment Advisor in evaluating the quality and success of sprinboard sessions, making appropriate suggestions for continuous improvement.

4.Provide coaching support on a one to basis for customers as need is identified by Employment Advisors.

Education and Experience Requirements:
ESSENTIAL
- Experienced in the delivery of effective recruitment and/or development workshops that exceed/meet customer needs
- Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
- Strong interpersonal and coaching skills, specifically around listening, questioning and building relationships that promote commitment and action
- Customer focused with a strong commitment to customer care
- IT skills to ensure full system and contract compliance
- Numeracy and literacy skills to facilitate management reporting
- Strong team player with a positive and flexible approach to both work and colleagues.
- Ability to plan and organise workload to meet required targets and deadlines.
- Experience of developing individuals one to one and in a group environment
- Experience of working to structured targets and deadlines

DESIRABLE
- Experience in design and development of training materials
- Experience of delivering resilience or mental health training