Front of House Team Member

6 months ago


High Wycombe, United Kingdom Mooboo UK Full time

Mooboo is a UK based Bubble Tea operator. Our menus offer a wide selection of exciting bubble tea combinations ranging from Fruit Tea, Milk Tea, Savoury Tea and Mocktails Our goal is to provide the finest premium Bubble Tea and snacks to customers of all ages and nationalities.

With customers at the forefront of our minds, we pride ourselves in delivering the very best experience possible. In order to achieve this we firmly believe the value and importance of our employees. A happy and motivated team is key in delivering superior customer service.

If you are outgoing, dynamic, honest and 100% committed to giving great customer service then this may be the job for you

**Job description**

**You will be responsible for**:

- Creating delicious bubble tea according to Mooboo standards in an efficient and safe environment
- Serving customers and explaining the menu as well as providing fast and efficient service
- Opening and Closing of store
- Operating at the till and cash handling
- Stock management - monitoring stock levels
- Ensuring hygiene, cleaning and food safety procedures are followed
- Maintaining tidy & clean work environment throughout

**We are looking for**
- Someone who has a passion for bubble tea
- An energetic person with positive thinking, who are able to work under pressure in a fast paced environment
- Legally eligible to work in the UK
- Be able to work effectively in a team environment with customer relationship building at the forefront of our ethos
- Willing to learn new skills and share your knowledge with our team
- Proactive and able to multi task
- Good mental arithmetic is a major advantage
- **Experience working in retail and hospitality**:

- **Be available every weekend and some days during the week**:

- **Able to do a minimum of 15 - 20 hours per week**

**Please clearly state your daily availability and when you're able to start when you apply.**

**What we can offer**:
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

- The chance to develop your knowledge and skills, in a busy and fun environment
- Staff discount
- Access to Eden shopping centre discounts, where you can get discounts at an array of retailers in Eden shopping centre
- A blend of training including customer service, making bubble teas, preparation of tea and food handling

**Job Type**: Part-time

**Salary**: £8.00-£10.42 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Are you able to work every weekend?
- Do you live within a 20 minute commute to Eden shopping centre?

**Experience**:

- customer Service: 1 year (required)

Work Location: In person



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