Showroom Sales Advisor

5 months ago


Kettering, United Kingdom Walls and Floors Full time

Calling out to motivated, passionate hard-working individuals who have attention to detail, design, and imagination to work for one of the UK's fastest-growing tile retailers...

We are looking for a talented member of staff to join our fantastic team in delivering exceptional results and providing exceptional service to our customers to help us on our way to becoming the number one choice for tiles and tiling products in Kettering and beyond. Having a background in the tile industry would be beneficial but not essential as full product knowledge training will be provided.

You'll be part of a small in-store team whose number one goal is to get to the heart of what customers need for their tiling project. Be it wall tile suggestions for a kitchen revamp, a huge trade order for commercial premises, or recommendations for adhesive and grout - you'll understand what customers are looking for and offer solutions that fit their requirements.

**Typical tasks include**:

- Greeting and liaising with customers when they enter the store
- Providing information and advice on products / product types
- Assessing customers' tiling needs and providing relevant advice and guidance
- Dealing with requests for tile samples
- Understanding customer requirements and suggesting products that suit
- Taking orders and processing payments
- Monitoring stock levels and advising on delivery
- General housekeeping

Our company is built on its reputation for providing outstanding customer care and we are constantly improving our processes to deliver a best-in-class customer experience.
- Excellent communication skills
- Highly developed interpersonal skills
- Ability to multitask
- Outstanding customer service skills
- Previous customer-facing retail experience
- Ability to engage and inspire customers
- Confident and professional manner in dealing with a variety of different customer situations
- Ability to work under own initiative
- Flexibility to cover store opening hours including weekends (and work in alternative locations if required).

**Standard hours of work are**:
Monday to Friday 08:00 - 17:00 with 1 hour lunch

Saturday (on a rota basis with 1 day off in the week) 09:00 - 17:00

OTE - £26,000

**Job Types**: Full-time, Permanent

**Salary**: £21,840.00 per year

**Benefits**:

- Employee discount
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
Following all Government Guidelines

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

Reference ID: GF001


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