Applications Technical Lead

4 weeks ago

Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

Operating as a liaison between the Application service leads and programme managers strong negotiating skills will be a must, as well as the ability to effectively manage competing priorities and demands.
- Delivery of identified Application team activities
- Providing reports and feedback to appropriate management.
- Daily and scheduled tasks
- Overseeing and delivery of patches or bug fixes
- Application configuration, testing & training
- Application support, maintenance and alerting
- Highly complex issue or problem resolution
- Incident and problem management
- Root cause analysis
- Stakeholder management

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Leadership
- Provide visible operational leadership and promote continual improvement in quality, performance and delivery of Trust objectives.
- Lead, manage and motivate staff within the Application Team to deliver and improve services.
- Prioritise workload for the Application Team as required to meet business needs and customer requirements.
- Accountable for the development of specialist training materials and documentation for the training of own team members and other members of the IT Department as appropriate.
- Provide support to the Project and Operations teams when required.

Service Delivery and Improvement
- Work collaboratively with the Application Team Manager, the IT Leadership Team or other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed.
- Ensure that service delivery standards are achieved.

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