Front of House

6 months ago


Southport, United Kingdom Fletchers Solicitors Full time

**Front of House**

**Location: Southport**

**Salary £21,000- £23,000 depending on experience.**

**Hours: split shifts 7.30am-3.30pm and 10am-6pm.**

**Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.**

In the role you will be an initial point of contact, greeting all visitors, ensuring that all visitors receive an excellent experience by ensuring all required checks are completed including signing in/out of the office and the reception area is kept to a high standard. Maintaining all meeting rooms before and after each meeting to ensure they are clean, tidy and any relevant supplies are replenished in each room and replenishing stocks in all kitchens. Acting as a point of communication for F&M enquiries. Supporting F&M Manager with Admin duties. Low level maintenance requests and liaison with external M&E/PPM contractor.

**About Fletchers Solicitors**:
Fletchers is a rapidly growing law firm specialising in personal injury and clinical negligence law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds & Southport, although many of our colleagues work from home as Fletchers offers Hybrid working. We offer a great work life balance, fabulous benefits, apprenticeships, and internal progression, around 10% of colleagues are currently working on apprenticeships or training contracts - more than ever before - and we are continuing to grow our L&D offering. We have a great culture and people that will support you and your goals.

**Main Responsibilities for the role**:

- Maintain calendar system and schedule routine and preventative maintenance and ensure completion, providing reports on an ad hoc basis.
- Maintain security at main door during the day.
- Be vigilant, ensuring the office is safe and secure for staff during working hours.
- Greet visitors professionally ensuring correct security protocol is followed.
- Making arrangements for couriers, ensuring collection and signing for incoming packages.
- Maintain stock levels and restock where necessary.
- Maintain company vehicle booking system taking responsibility for signing vehicles in and out.
- Central point of contact for all building issues and maintenance requests
- Issuing of and managing all security passes for team members
- Ensure reception and all meeting rooms remain in an acceptable condition and ready for use
- Assist with Cover for Post duties as and when required.
- Requirement to Travel between offices when required for cover or provide services.
- Friendly, polite, and well-presented always.
- Reliable and flexible in your approach to work.
- Able to multi-task and work effectively under pressure on your own initiative as well as part of a team.
- Effective verbal and written communicator.
- Able to deal with difficult clients in an effective and professional way.
- Previous experience as Front of House or concierge Admin.
- Computer literate.
- Previous experience in building management, facilities, or maintenance from either a practical or administration point of view.
- Clean Driving Licence and valid over 12 Months highly desirable.

**In return Fletchers can offer**:

- Competitive salary
- 35 hours working week
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some Dental, optical and other medical expenses
- Enhanced company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
- Monthly voucher awards

**So much has happened in the last year at Fletchers**:

- We became Fletchers Group following several acquisitions and have big plans for more growth.
- We opened 2 new office locations in Leeds and Liverpool (alongside Southport and Manchester)
- We launched the Fletchers Foundation charity to support injured people.

Thats just to name a few, check out our website for more:


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