Pharmacy Counter Assistant

3 months ago


London, United Kingdom CW Medicine Ltd Full time

_CW Medicines Ltd is located in the Chelsea and Westminster Hospital, SW10 9NH_
- Permanent_
- Full time - 40 hours per week (To be discussed in the interview)_

**Salary - £27,352 per annum plus up to 10% discretionary bonus**

We have exciting opportunity within CW Medicines for innovative and forward thinking Pharmacy Counter Assistant to join our busy team. They must have a "can do and will do" attitude and be able to overcome challenges in the day to day operations of the pharmacy, setting and maintaining the high standards.

The Pharmacy Counter Assistant will be expected to contribute to the safe and accurate issue of completed dispensed prescriptions to patients, and support with the maintenance of a high quality and timely outpatient service for patients.

**Job Summary**:

- To contribute to responsibilities for the ordering and management of retail medicines and products within CW Medicines Ltd, working collaboratively together with the extended pharmacy team
- To contribute to the identification of potential problems in the administration of medicines such as medicine interactions, newly prescribed drugs, physical factors that could affect patient compliance
- To contribute to the development and maintenance of a high quality and timely outpatient service for patients
- To contribute to the safe and accurate issue of completed dispensed prescriptions to patients
- Provide advice to patients on the use of medicines and on general health and lifestyle matters within own capability, referring to a pharmacist where necessary or in doubt
- To contribute to ensuring that retail products are stored in appropriate conditions and where applicable, the cold chain of medicines is maintained

**Key Working Relationships**:

- ACT and other Technicians
- Superintendent Pharmacist
- Pharmacists
- Clinical Pharmacists at Chelsea and Westminster NHS FT

**Roles and Responsibilities**:

- To contribute to the delivery of a timely, effective and efficient pharmacy services
- To contribute towards the development and maintenance of effective and efficient working processes in all retail activities
- To act as a role model for other colleagues and encourage good communication between all staff
- To contribute to the induction training and development of new retail staff
- Receive and give out completed prescriptions under the guidance of the Responsible Pharmacist, providing feedback on information provided to or requested by patient
- To ensure accurate and timely temperature monitoring records are maintained
- To contribute to keeping up to date main information services and/or references sources readily available and print it out when required
- To contribute to ensuring the safe and accurate issue of completed and checked dispensed prescriptions to patients
- To contribute to safe and secure medicines practice in the retail context. This includes product selection, procurement, storage, sale and supply and patient education
- To contribute to the purchase, receipt and storage of all retail medicines and products from approved suppliers
- To contribute to regularly review stock held versus demand in order to achieve a balanced stock holding and to identify in particular products with falling demand and/or short shelf life and regularly report on those to the Senior Pharmacist
- To participate actively in any professional development activities offered by the Superintendent Pharmacist

**Person Specification**:
E = Essential

D = Desired

**Qualifications / Relevant Experience**:

- Studying for or already holds a Pharmacy Counter assistant qualification or equivalent qualification as recognised by the GPhC - **E**:

- Prior experience working in a Community Pharmacy or Hospital Wholly Owned Subsidiary as a counter assistant - **D**

**Knowledge**:

- Understands basic pharmacy retail legislation and professional guidance relating to management and sale of medicines - **E**:

- Understands and can use common reference sources - **D**

**Skills**:

- Excellent interpersonal and communication skills with work colleagues and with customers - **E**:

- Ability to work effectively as part of a team - **E**:

- Good time management and organisational skills and ability to prioritise effectively - **E**:

- Ability to communicate effectively with customers and colleagues - **E**:

- Calm under pressure, maintaining accuracy to detail - **E**

**Other**:

- Commitment to personal development, including evidence of undertaking and recording own training - **E**:

- Ability to work different hours to normal hours and at short notice - **E**:

- Occasional moderate lifting - **N/A**

**What's in it for you?**
- Holiday starting 27 days (plus bank holidays)
- NEST Pension
- Flexible working from day one
- Reimbursement of eye tests and glasses (up to £60) for DSE users
- Discretionary annual bonus scheme
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 ho



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